If you’re looking to exchange or return your order for whatever reason. Don’t worry, we’re here to help you.
JULIUS WATCH RETURNS POLICY
Is there a time limit on returning products?
If the product is damaged due to shipping reasons, the manufacturer’s fault, or we delivered the wrong products, we offer 30 days of flexible return/exchange from the date you purchased the product.
Please ensure your return meets the following standards:
- Exchange for a new product if the product is damaged by water or due to manufacturer’s fault.
- The return/exchange product is unused, unworn, unwashed.
- In the case of exchanges, your new order will be dispatched to you within up to 7 days
Return are not available in the following cases:
- The product is damaged not due to manufacturer’s fault
- Products is used